Behavioural Safety & Human Factors
Leading edge research for a changing world
One of the most significant drivers of Human Factors is our social world. More than ever before, safety science is digging deeper into why we do the things we do and how shifting societal trends and pressures mirror the challenges of workplace performance. Whether it’s intergenerational divides, wellness and presenteeism, the role of social media in how we think and communicate, or life’s ever-increasing stress levels, the greatest opportunity to understand today’s human factors and industrial safety challenges rests within the ‘social link’ — between our rapidly changing social world and our work performance.
Real-World Leadership & Decision Making
real leadership for real challenges
In industries that move quickly and involve bursts of high-stakes activity, clear leadership and followership roles are essential. Not to be confused with such concepts as employee ‘initiative’ or ‘resourcefulness’, true leaders remain a critical component for successful team management in situations where timely action matters. This does not mean that leadership needs to be authoritarian, exclusive, or unfriendly. In fact, great leaders typically display just the opposite tack, fostering high levels of team commitment, inclusiveness, and ultimately, job satisfaction. Recharge your team performance and decision-making with a short presentation on what Real-World Leadership can do for your organization.
Organizational Culture & Change Management
navigating a global workplace
Despite national borders, our world is becoming smaller and more integrated. Managing organizational change means understanding how the ebb and flow of never-ending information streams and changing political and social attitudes, affect our workplace. Outdated models of intercultural communication stress ‘first meeting’ protocol. Yet, real-world research (by yours truly) indicates that in our networked global community, such intercultural infractions are rare — far more critical is the intercultural relationship six or twelve months down the road. Coined as ‘Cultural Interoperability’, the challenge for organizations, whether setting up programs between departments or between continents, is how to sustain efficiencies after the initial fanfare has subsided. Social dynamics — insofar as understanding deeper interests, motivations, and fears — is at the root of maintaining momentum throughout organizational culture and change initiatives.
